You have a statutory right to change your mind (without giving a reason) within 14 days of purchasing a Product or entering a contract in order to receive a refund. This will not apply if you have already started downloading the relevant product.
If you have booked an individual class or Personal Training session, there is a requirement to cancel at least 24 hours prior to be entitled to a full refund. If you have attended a class and was not satisfied it is up to the discretion of the owner to offer a ‘good will’ gesture.
If you have a contract and want to end your contract with us or make a cancellation, please let us know by doing one of the following:
Email us at firstname.lastname@example.org. Please provide your name, home address, details of the order and, where available, your phone number and email address. telling us of the reason you wish to cancel.